Communicating via internet started in 90’s by Hotmail (MSN) and Yahoo emails, and then Messengers hit market. It further moved to chatrooms where people were able to chat globally with anyone that was a huge hit of the time. The uptake was so huge that text messaging was then further advanced into voice and video chat options making this experience more personal and real for virtual connections.
During
first decade, about 200 cellular phone companies entered the market and
introduced SMS (short messaging service)/ text feature allowing their clients
to send SMS to any mobile number and chat with them. They used GSM network to
offer SMS service that worked offline, hence, a bit slow but at the same time
gave freedom to users to send SMS to anyone at any time from their mobile phones.
In the same era, many other offline and online messengers entered into the
market such as Blackberry Messenger.
The trend
continued with the launch of smartphones including both Android and iOS platforms.
With these smartphones came in a small just-to-text messaging app ‘WhatsApp’ That revolutionized the whole messaging
experience globally beating any competitor that comes on its way.
WhatsApp Messenger is a FREE messaging app
available for Android and other smartphones. WhatsApp uses your phone's
Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available) to let you message
and call friends and family.
Furthermore, you
can use WhatsApp not only on smartphones with internet, but also with simple
phones it offline. It also works on the web for users who are comfortable with
computers.
The
major reason behind success of WhatsApp is its simplicity and responsiveness. The
app can be installed in minutes with the option to setup a username and pin. I
you do not wish to setup one, it allows you to go directly and start messaging.
It allow you to SAY NO TO USERNAMES AND
PINS: Why bother having to remember yet another username or PIN? WhatsApp
works with your phone number, just like SMS, and integrates seamlessly with
your phone's existing address book.
No need to login and logout as it is ALWAYS LOGGED IN: With WhatsApp, you're
always logged in so you don't miss messages. No more confusion about whether
you're logged in or logged out.
No need to login and logout as it is ALWAYS LOGGED IN: With WhatsApp, you're
always logged in so you don't miss messages. No more confusion about whether
you're logged in or logged out.
AND
MUCH MORE: Share your location, Exchange contacts, Set custom wallpapers and Notification
sounds, Email chat history, Broadcast messages to Multiple contacts at once.
Business communication
WhatsApp is no more just a
messaging; it is now shaped into a communication platform being used in various
domains such Business communication, Project
planning, Team management and task distribution, Client services and Support. Also, it can also be used in Healthcare Management, and Education.
I am involved in multiple
projects at my job, so each project has a WhatsApp
group where use it for updating team, follow up and task distribution.
Since it allows sharing document such as .ppt and .pdf,
we can share files with team for review and discuss on that. We can ask
questions on many task and topics, and discuss.
We are using its picture sharing
feature for meeting minutes and documents, during meetings we just snap the pic
and share with team on group right away, since it is End to End Encrypted, we don’t hesitate to share documents and
images. Even we can record audio or video
of complete meetings and share with the team.
Basically now WhatsApp is used
for solving Problems, accomplishing Tasks, and improving Teamwork.
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